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1-877-958-5612
info@customfiltersdirect.com
211 E 43rd St, 7th Floor New York, NY 10017
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FAQS
To find the right air filter size, check the dimensions printed on your current filter: length, width, and depth. If you are not aware of it, then you can refer to your HVAC system’s manual or contact us, and we can help guide you to the correct size. You can also check our filter size to get more detailed knowledge about air filter dimensions.
Yes, we provide custom air filters designed to meet your unique requirements. If your system isn't suitable with the usual sizes, you can give us the dimensions, and we'll make a custom filter. For help with special orders, get in touch with us at 1-877-958-5612 any time, and we'll make sure that we fulfill your request.
If you realize you need to change your shipping address after placing an order, don’t worry! Just reach out to our customer service team as soon as possible. We can help update the address, as long as the order hasn’t already shipped. Good communication ensures that your order will be delivered to the right place.
Yes, we do provide discounts for bulk orders. If you need to buy more than one filter, we can give you a discounted price depending on how many air filters you need. Contact us to discuss your order, and we will provide you with an estimate that includes the most affordable rates for bulk orders.
The payment methods that are accepted by Custom Filters Direct are Shop Pay, G Pay, and PayPal. You can choose any of these options since they are safe, and payments can be easily made through these applications.
The delivery time for your order depends on the shipping method and your location. It usually takes 1-3 business days to process your order. After that, shipping can take around 3-7 business days, depending on where you live. When placing your order, check the delivery instructions for more details.